Coronavirus (COVID-19) Preparedness Information

Visitation and Access Policies 

At Providence Health, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community. We continue to closely monitor the prevalence of coronavirus (COVID-19) in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. As current projections continue to indicate a lower than expected volume of COVID-19 in our region, effective May 27, we are easing our visitor policy as follows:

  • Patients will be limited to one WELL visitor per day, including one companion for ambulatory appointments. 
  • All visitors must be 14 years of age or older, will be screened upon entry and will be required to wear a mask at all times while in the facility.
  • Visitors who do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free.
  • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
  • We continue to screen everyone who enters our facilities for symptoms consistent with COVID-19, per CDC guidelines.
  • Please utilize alternative methods of communication, including technology, with patients as much as possible.

Signage is being posted around the facility notifying visitors and the community of these new restrictions and guidelines.

Download and print a flyer with more details on specified waiting areas for visitors and guidelines.

Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.


COVID-19 Online Symptom Checker/Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.


Good to Know:

Quick Links:

Printables:


What we are doing 

As COVID-19 and other respiratory illnesses like the seasonal flu continue to spread across the U.S., you also may feel a certain level of concern over how this disease could affect you or your loved ones. We want to provide you with essential information outlining what we are doing to stay prepared and offer you guidance on what you can do to help protect yourself, your family and our community.

  • We continue to work closely with The South Carolina Department of Health and Environmental Control (SCDHEC)  and follow guidance from the Centers for Disease Control and Prevention (CDC) to ensure that we are prepared with appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to COVID-19.
  • We have a robust emergency operations plan in place and are reviewing and proactively completing a number of preparation checklists out of an abundance of caution.
  • We have hand hygiene products easily accessible throughout our facility.
  • We are screening patients in our emergency department, inpatient units and outpatient clinics based on CDC guidance.
  • Staff treating a potential COVID-19 case are provided with all appropriate personal protective equipment (PPE) to help prevent exposure.
  • Patients with respiratory or COVID-19-related symptoms are immediately provided masks to wear to help prevent exposure to others.
  • In the event that we identify a potential COVID-19 case, we will follow all CDC guidelines for placing that individual in isolation for their care and for the protection of other patients, employees and providers.